Contact Us

How can we help? 

For questions, quotes, orders, and tracking information, please reach out to our customer service support team which is available by phone and email during normal business hours. 

Talk with a live customer service & sales representatives between 8:00 a.m. - 5:00 p.m. Pacific Standard Time, Monday through Friday.  Email before & after hours and we will respond to your request right away!  

Ibis WEST: (HQ)

Ibis Scientific, LLC.
7330 Smoke Ranch Rd
Las Vegas, NV 89128

Phone: (702) 901-5407     


Ibis EAST:  

Ibis Scientific, LLC.
489 Shoemaker Road
King of Prussia, PA 19406

Phone: (702) 901-5407         


 Customer Service  Phone  Fax
General Customer Service +1 855-390-4202, ext. 0 +1 702 975-8371
Technical Sales Department +1 702-901-5406 +1 702 975-8371
International +1 702-901-5407 +1 702 975-8371

Need help locating a product? 

Email us at and we will respond as quickly as possible!

You can also contact us using this form: